At Detail Essentials Hub, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make purchases of car care products through our platform.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, shipping and billing address, phone number, and other information necessary for order processing and customer support.
- Payment Information: We collect payment information to process transactions securely, which may include credit card details, billing addresses, and other financial data.
- Website Usage Data: Our website may automatically collect information such as your IP address, browser type, device, and pages visited. We use this data to improve our website and services.
- Communication Data: We may collect data related to your communication with us, including emails, chat logs, and customer support inquiries.
We use the information we collect for the following purposes:
- Order Fulfilment: To process and fulfil your orders, communicate with you about your purchases, and provide customer support.
- Marketing: To send you promotional offers, newsletters, and updates about our products and services if you have opted in to receive such communications.
- Website Improvement: To analyse website usage data to enhance our website's functionality, content, and user experience.
- Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.
We do not sell or rent your personal information to third parties. We may share your information with service providers, payment processors, and shipping partners for order processing and delivery. These service providers are required to protect your information and use it only for the purpose of providing services to us.
We employ industry-standard security measures to protect your personal information. However, no online data transmission or storage can be guaranteed to be 100% secure, and we cannot guarantee the security of your data.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies, a cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites, our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your Personal Information, you may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such box is not available, you may choose not to fill such form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and company may choose to send promotional emails and materials from time to time.We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. If there are any questions regarding this privacy policy you may contact us.
You have the right to:
- Access and update your personal information.
- Opt out of marketing communications.
- Request deletion of your personal data, subject to legal obligations.
- Object to the processing of your data for legitimate reasons.
We use cookies and similar technologies to collect website usage data. You can manage your cookie preferences by adjusting your browser settings.
7. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.
We may update this Privacy Policy periodically. You will be notified of any substantial changes, and the updated policy will be posted on our website.
9. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at detailessentialsau@gmail.com.